Shipping policy

Last updated: 31 May 2026

Production lead time

Twisted-Electrons products are hand-assembled to order in France. The typical maximum production lead time is 20 calendar days after order confirmation, subject to parts availability and exceptional demand.

Shipping destinations and methods

Available destination countries and shipping options are shown during checkout. Orders are shipped using the method selected at checkout, once the unit is ready for dispatch.

Rates and taxes

Product prices are shown in EUR. Shipping charges are added during checkout. For deliveries outside the European Union, customs duties, import taxes, brokerage fees, and any local handling charges are the customer's responsibility.

Delivery times

Carrier transit times vary by destination and are separate from the production lead time above. Delivery estimates provided by carriers are indicative and not guaranteed.

Delivery issues

Please inspect the package promptly upon delivery. If a parcel is damaged, missing, or lost in transit, contact info@twisted-electrons.com as soon as possible with your order number and any supporting photos.